Refund policy

If your item is damaged or there is a product issue, we offer a Free Return/Replacement.

Mandatory Unboxing Video: To process a claim, you must record a continuous unboxing video from the moment you open the courier seal. This is required to verify the condition of the parcel.
48-Hour Window: You must contact us via WhatsApp or Email within 24 hours of delivery.

If you have selected the wrong size, we are happy to exchange it for you.

Single Exchange Policy: We offer only one exchange per order. Once an item has been exchanged once, it is no longer eligible for further returns or exchanges.
Courier Charges: A shipping fee of 300 will be charged to the customer for size-related exchanges.
Condition: Items must be in original condition: unworn, unwashed, and with all tags intact.

We do not provide cash refunds. For all approved returns:

The amount will be credited to your account as Store Credit.
Validity: Store credit is valid for 365 days (one year) from the date of issue.

Reverse Pickup: We will attempt to arrange a pickup for you.
Self-Shipment: If our courier partners do not service your pin code, the customer is responsible for sending the product back to us via a local courier. Please share the tracking receipt with us immediately.

To start your request, contact our team within 24 hours: